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Thread: Another disappointing plt concierge experience
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Old Jan 14, 2014, 3:15 pm
  #18  
travelin10
 
Join Date: Jan 2014
Location: Vancouver, Canada
Programs: SPG, Aeroplan
Posts: 11
That's exactly what a concierge is for
That is exactly the kind of service you should be able to call on a concierge for - that is there whole role - to offer an enhanced level of customer service to long time loyal customers.
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