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Jan 14, 2014, 12:35 pm

#9

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Join Date: May 2009

Location: Shanghai

Programs: BAEC (Gold), PC (Plat), HH (Gold), MR (Gold)

Posts: 2,729

Quote:

Originally Posted by Codeguy

Here is my latest email from sixt on this topic. It basically says they are refusing to refund me for my trip to Sweden because they hold all funds from a blocked customer. Again, I don't owe them the money that they claim I owe them. They charged me 380 euro for insurance I didn't order, and I refused to pay.
.Dear Customer

Thank you for your e-mail.
Before you can be reimbursed for any rental you must be unblocked first and to be unblocked you have to make a payment for that past rental.

Best regards

Adler Julien
Customer Service Department

Won't you get that back simply by disputing with the CC issuer? I would assume that was a slam dunk.

I'd be more pissed off about the loss incurred by having to pay a walk-up rate elsewhere. I'd be half inclined to go after Sixt for that, although being realistic..........

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