Originally Posted by EDIflyer

Thanks, both - sounds like the spinning wheel is saying something after all! The booking is for my parents so only OW Ruby status - is it worth trying either BA or LAN call centres to see if they can do anything with the seats? It's just I'm aware they'll be at T-48 to check-in when already abroad so it might be handy for them to be in slightly better seats in case they can't get wifi working in their hotel!