Originally Posted by
02143
What are the differences between US's envoy soft product and AA's J transatlantic?
"Horrendous" wouldn't describe my experience PHL-FRA or FRA-CLT in Envoy, so I am curious what enhancements are coming.
AA provides a J soft product.
US provides a Y+ soft product more akin to CX Y+ or BA Y+. But US also often charges prices that are often closer to Y+ on European carriers, so for the money, not much to complain about.