>> If the tickets are truly bulk, I'm not sure how they're earning PQM and PQS.

They always have been for me (and this has been for many years). And collecting the 50% fare bonus for first class to boot.

So it seems odd to me to give PQM and PQS but not PQD. It might be a kink in the system since PQD is new. But I would think that it would be all or nothing. Either a ticket is eligible for all three (PQM, PQS, PQD) or nothing. But not a hybrid mix.

So if it's 'all' I stay with United, if not I'm off to AA.

Our staff that uses AA and DL have no issues and are all top elite tier.