FlyerTalk Forums - View Single Post - Bait & Switch? Online upgrade offers billed at higher price / not correctly booked!
Old Jan 11, 2014 | 1:29 pm
  #9  
KenInEscazu
 
Join Date: Sep 2012
Location: MDE
Programs: AA EP, CM PP, AV GM, UA Silver, SPG Gold, Hilton Diamond, Hyatt Plat, Marriott Plat, Accor Plat
Posts: 1,002
Originally Posted by dcdavido
Bottom line, Jeff stole another $641/person as I took the $641 one-way upgrades. The "upgrades" + base cost of the ticket are more expensive then the $2k that I priced FC originally. Madding and makes no sense.
Personally, I wouldn't have paid the $641, but I'm one stubborn guy - often to my own detriment.

If you are so inclined, I believe that you have a path to a minimum of some level of compensation. You could end up with as much as a restoration of the original $200 upgrade plus some extra miles for your troubles.

Your posts explain it quite clearly, so you could certainly write to 1kvoice in a manner that they will understand. It wouldn't be very time consuming, and I'd be willing to bet that you get a satisfactory resolution.
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