Everyone's favorite topic....ek send out these small surveys that don't always allow frequent flyers to get their gripes across.

What are your views on what you'd like to see done to really "enhance" the program?

I'd like the ability to be able to upgrade 2 pax on one pnr online by deducting miles from each pax account.

I'd like to see j class (d class) upgrade waitlist returned for golds and plats.

I'd like to see d class or z class stock released earlier or preference given to plat and gold first when availability arises.

The above are my main gripes. I'm interested In the changes to the booking fares as well that are happening shortly.

It's also interesting to me that the global sale fares are not cheaper than before the sale

One final thought, ek seem to punish people for booking in advance, I'm looking at a fare in the summer and it's over £3k now but if I wait until nearer the time I know I'll get it for £2k...