Originally Posted by
nologic
Moral of that story is it pays to have elite status or fly in first to cut the long lines for the ticket counter that are there for the 10a-2pm departures on US, AA, etc.
Elite status and/or F tickets are no guarantee of anything.
Again horrible lines this year on Friday after NYE, I can't imagine how it must have been last weekend with all the East Coast storm cancellations.
We waited >1 hour in the UA Premier/F line, my inlaws were in the general line for approx. 1.5 hours. If you are checking baggage there is no way to avoid the line.
Compare to 3 years ago when we waited 1 hour in the US F line.
CUN checkin is basically dysfunctional to the max, severely understaffed.
Also note that the prices are outrageous even by airport standards. $10 for a small bag of pretzels. $11 for a slice of pizza and a coke. Worse than any airport I've seen in the USA. It actually makes the airplane food look good (and cheap).