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Jan 7, 2014, 5:24 pm

#566

Dianne47

Join Date: Feb 2001

Location: Rio Rancho, NM - USA

Programs: DL, UA, WN, Amtrak, Hyatt, Accor

Posts: 1,793

Quote:

Originally Posted by mtftw

You must call WN if you want it to be applied to an existing reservation. Have your TTN and confirmation number handy.

Thanks for the clarification. I also note that my name in the rez must exactly match the name on the GE card. I put the card away and have to get it out to check that. Appreciate your prompt reply, mtfw.

Edited to say I phoned to ask that my middle name be added to the reservation, to match my GE card. This was cheerfully handled by the rez agent. She also added my middle name to my RR account, even though I told her I would be OK with doing it myself online. Very good customer service on the phone.

Last edited by Dianne47; Jan 9, 2014 at 4:41 pm

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