FlyerTalk Forums - View Single Post - 2+ hours on hold. Why so terrible?
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Old Jan 7, 2014 | 1:55 pm
  #34  
iAMreallyBORED
20 Countries Visited
1M
100 Nights
20 Years on Site
 
Join Date: Dec 2005
Location: SFO, SJC
Programs: UA 1K MM, United Club, AA EP, BR, CI, CX, WN, JX, HHonors Gold, Marriott Titanium, Accor ALL Gold
Posts: 338
Just called the 1K Desk and got the message "due to higher than normal call volumes..."
but to my surprise, it began ringing immediately afterwards and an awesome agent picked up, helping me to reticket.
iAMreallyBORED is offline