Originally Posted by
Caradoc
Rhetorical question: why does it always seem to take half-a-dozen or more TSA employees to settle a question that's clearly answerable by their own published policies and documents? I mean, stuff that isn't "SSI?"
It's painfully obvious to any observer that the TSA deliberately hires people who are complete frickin' idiots.
I suppose the relatively low pay doesn't attract the best and the brightest. Neither does working for the Federal government (though I did that myself during 1979-88!).
But, to be fair, one of the supervisors who had been most adamant about my GE card being invalid, actually apologized to me, and the apology seemed genuine. She said that GE cards are new (which was true then), and the TSA staff are just learning about them. I actually felt sorry for her for a moment. She was really trying to do her job well but didn't have the necessary information to do that -- and, I suppose, didn't have the personal skills to figure it out on her own, using Google or whatever.
Bruce