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Old Jan 6, 2014 | 1:04 pm
  #41  
Transpacificflyer
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Join Date: May 2012
Location: BKK/YYZ/YUL
Programs: DL, AC SE, Bonvoy, Centara, Hyatt
Posts: 3,200
Originally Posted by Tedgrrrr
I'm continuously mystified at how AC's agents don't know the most basic of policies... it's ridiculous... And the sad part is all of these policies are on AC's website for god's sake.

Also, that online booking tool never works!!!
Now you tell me. I found out the hard way yesterday. The message I received was to call or see an agent at the airport.
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