Originally Posted by spin88

That your employer chose to aggressively cross-fleet and run AC types out of hubs with no spares is not an excuse, rather it is a cause of part of the problem.

Early in its merger with NW, DAL decided to stop that type of cross fleeting until they had a unified pilot group, and their cancellation and OT rates improved. Jeff continued dispute having high cancellation rates and a low OT rate.

Cross fleeting is theoretically profitable (it better matches AC range/seat numbers to demand) but when not done well, as UAL has not done it well, it impacts operations. UAL went for the theoretical profit at the expense of running a better opperation.