Originally Posted by
Kacee
Because the decision whether to remain with UA is, at least in my case (and I suspect many others), based on consideration of numerous factors, including the quality of connecting flights.
My recent experience on CX intra-asia is absolutely something I will take into consideration as I assess sticking with UA vs. switching to AA.
Then why not make your choice and be happy with it? How many times will you mention the superior product of CX. Why can't you just fly CX? It's taken you this long to figure out that CX offers superior service? If flying on a 2-hour flight on a 777 or 747 vs a 737 is so important to you, then you've made your decision. Geez.
Reality is that many who have stuck with United this long and who voice their grievances aren't doing it because of United's superior service.