FlyerTalk Forums - View Single Post - Premier Phone Line Delays During Current Winter Storm IROPS
Thread: Premier Phone Line Delays During Current Winter Storm IROPS
View Single Post
Old Jan 6, 2014 | 8:51 am
  #105  
villox
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,449
Originally Posted by nerdbirdsjc
The united.com support number has maintained hold times of under 15 minutes throughout the weekend, and connects to very sharp agents in Manila and Pune.
That number was quoting me 3 minute hold times on Saturday evening. I gave up after 25 cause it wasn't urgent. When I called back it was quoting me 60.

Was better on Sunday morning but not until about 7am EST.
villox is offline  
Reply