Originally Posted by
hobo13
I call UA, wait on hold for X hours and finally get through. Then I start having FTers IM me stating that they need to speak to an agent. When it is their turn, I have them dial my conference line and then connect them with the UA agent. When they are done, I don't hang up, but rather IM the next FTer to have him call into my conference line. Wonder how many 'friends' the UA agent would be willing to help on a single call? Maybe we could get her entire shift?
So, what would you pay for this service right now?
(Note: I'm just theorizing here. I'm not offering to do this. Yet.)
Meanwhile, the next few 1Ks in line are watching their hold times double…