FlyerTalk Forums - View Single Post - Premier Phone Line Delays During Current Winter Storm IROPS
Old Jan 5, 2014 | 10:54 pm
  #97  
JC5280
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20 Years on Site
 
Join Date: Mar 2003
Location: SAN
Programs: AS Titanium (100K), Hyatt Globalist, Marriott Lifetime Titanium Elite, UA 1MM,
Posts: 1,832
Originally Posted by hobo13
I call UA, wait on hold for X hours and finally get through. Then I start having FTers IM me stating that they need to speak to an agent. When it is their turn, I have them dial my conference line and then connect them with the UA agent. When they are done, I don't hang up, but rather IM the next FTer to have him call into my conference line. Wonder how many 'friends' the UA agent would be willing to help on a single call? Maybe we could get her entire shift?

So, what would you pay for this service right now?

(Note: I'm just theorizing here. I'm not offering to do this. Yet.)
Meanwhile, the next few 1Ks in line are watching their hold times double…
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