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Thread: Premier Phone Line Delays During Current Winter Storm IROPS
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Old Jan 5, 2014 | 10:00 pm
  #92  
schley
1M
60 Nights
50 Countries Visited
15 Years on Site
 
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1mm, 1/31/26 last day as 1k since 2009, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,367
Called 3 times today to the 1k line

1st call 70 minutes on hold 10 am CST
2nd call 118 minutes on hold 11:30 CST
3rd call less than 2 minutes on hold 22:00 CST (am i lucky or what?)

I was told 1200 callers on hold this past Thursday and 900 this morning, down to 369 just now.
Last edited by iluv2fly; Jan 5, 2014 at 10:37 pm Reason: elite number
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