Originally Posted by
mowake
Hello - need some advice please.
As a platinum member when I stay:
Hotel Indigo - I receive 1000 points voucher
Holiday Inn - I receive 500 points voucher
Holiday Inn Express - I receive 300 points voucher
Staybridge - I get a polite smile and nothing???
Crowne Plaza - told there pleased to see my a priority club member but nothing??
Both times in the plaza I was upgraded to club lounge is this what is in place of points voucher?
However staybridge giving nothing and no upgrade is this correct?
Thanks
It depends on the hotel. They upgrade you if it's available. Its also possible that the hotel only has one room type. Some hotels do the minimum for IHG members where others do a lot more