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Old Jan 5, 2014 | 3:41 pm
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atxtravel
 
Join Date: Sep 2012
Posts: 217
Errors on website when changing flights

Any else have this problem in the last day? I'm stuck abroad while trying to change my flights, and the website keeps giving an error any time I click on changing an existing reservation. It directs me to call the 1-800 # in the US, which isn't even accepting calls due to high call volume. How much more incompetent can an airline get? They're screwing me over in an emergency.

I went ahead and put a hold on the flights I want, and then call the United # in the country I'm in. Turns out those clowns can't merge the two reservations. I have to give up the only seat that came up in the last week, hope it goes in the availability pool and someone doesn't snatch it, then I have to sit around and call immediately when I see it show up again.

Anyone know of a # to call or a way around this?
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