FlyerTalk Forums - View Single Post - Do BA really care about their customers' feedback?
Old Jan 5, 2014 | 10:32 am
  #48  
Bearface
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Join Date: Sep 2011
Posts: 166
My husband complained about some very poor service on a domestic flight recently...they came back saying sorry, husband emailed back and they gave us some avios and £50 Highlife vouchers.
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