Originally Posted by
pomkiwi
I feel it is not inappropriate for the crew in F to be ready and able to discuss the wines with each and every passenger - is that not the level of service one would expect in F?
I agree, whilst they are not trained sommeliers, they should have a broad knowledge of wines as their customers will have discerning tastes. On one F flight I asked for a glass of Merlot and the CC response was "is that red or white"! They really should have known something as basic as that.