Originally Posted by
edcho
They need to rethink IRROPS handling. Like you said, this is a very unusual situation with constant storms happening throughout the hub areas affecting everything. Giving us tools to rebook on our own is one thing, but they need a plan to effectively handle worst case scenario situations in a better way.
What that is ... I have no idea.
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There was recently an early-out/buy-out for employees, of which about 900 in customer service and reservations took it. Does not sound like a lot given 88,000+ employees (and of which about 30,000 are in customer service -airport and reservations). However this offer was made to United States only (employees) so 900 systemwide (USA) might already be having it's effect (most of these participants exited end of November or end of December that I know of).