After several years of enjoying C and F due to his overly-generous employer, my husband recently switched companies and finds himself in Y for all flights and so for the first time he has applied a GPU to upgrade from Y to C after having previously only using GPU's on LH C to F (good times
).
So, on a flight SFO-LHR I called up UA and he was confirmed in BF on the outbound leg and waitlisted on the way back. However, the agent charged him $110.50 (she said it was roundtrip but it is pending twice on his CC). She claims it is an LHR airport tax charged because he is travelling in C. Does this sound correct?
Thanks for your assistance.