FlyerTalk Forums - View Single Post - Do BA really care about their customers' feedback?
Old Jan 4, 2014 | 7:35 am
  #46  
at240
10 Years on Site
 
Join Date: Oct 2011
Posts: 634
Originally Posted by Land-of-Miles
The VS wine choice is rather simpler being more "white or red?" From the fetching VS crew wine "holsters"
I don't recognise that at all and think you are chasing a stereotype. There is a choice of 3 red and 3 white. Since VS improved the UC meal service, the crew has been noticeably more informed about the wines and it's not uncommon to find that the crew have tasted them (not in-flight!) and can pronounce the names reasonably confidently. I contrast that with an experience in BA F where the crew-member said "I'm not even going to try to say that!" (The word was "frangipane".)

The real criticism of VS is that the wines themselves are pretty dire. But the service usually isn't.

Last edited by at240; Jan 4, 2014 at 7:44 am
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