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Old Jan 3, 2014 | 3:08 pm
  #53  
ff_lover
 
Join Date: Jan 2011
Posts: 16
Originally Posted by Zamboni Driver
I ran into the same issues as you a few days ago. As the poster above suggested, go through your payees one by one, and verify all information is correct without any special or funny characters. For some of my payees, it seemed that the 9 digit zip was an issue (oddly enough).

Once I did that, bill pay started working again. In the meantime, I was able to use their app to pay the bills, so you may want to try that as well.
Great. That worked! Thanks a lot (The AMEX rep couldn't tell me the solution. He just kept saying use the Moble app).
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