FlyerTalk Forums - View Single Post - Amex Lists Eligible and Ineligible Airline Fee Transactions [General discussion]
Old Jan 3, 2014, 2:02 pm
  #77  
mia
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Originally Posted by greenythebeast
I don't think they mentioned that in the email they sent out.
No, but some posters report being told this by customer service. The CSR's could be confused, or [SPECULATION] it could be a limitation of American Express' IT system which was uncovered after the initial announcement.
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