Originally Posted by
Petey2254
So, I was staying at a Full Service Marriott on the concierge floor last week and woke up to a man standing at the foot of my bed with a red light flashlight (used to preserve night vision) presumable to steal my gear. I woke up, chased him out of the room and all is well. Management was beside themselves and of course gave me the night free but what would you ask for in terms of compensation for a man having key card assess to your room? The police are investigating how he had access.
What is reasonable to ask from Marriott? I am platinum, I don't know if points, status for life or what to ask for. Any ideas???
Thanks and BE SAFE!
Oh, welcome to FlyerTalk!
I second the suggestion to close and bolt the door.
I also always put out the DND sign, which could keep folks from inadvertently entering your occupied room. I checked in late one night to a FI and happened to see the DND on the door. It turned out the room was occupied and they had mistakenly given me an additional key.
As far as compensation, just decide what's important to you and what sounds reasonable.