So, I was staying at a Full Service Marriott on the concierge floor last week and woke up to a man standing at the foot of my bed with a red light flashlight (used to preserve night vision) presumable to steal my gear. I woke up, chased him out of the room and all is well. Management was beside themselves and of course gave me the night free but what would you ask for in terms of compensation for a man having key card assess to your room? The police are investigating how he had access.
What is reasonable to ask from Marriott? I am platinum, I don't know if points, status for life or what to ask for. Any ideas???
Thanks and BE SAFE!