I see zero value in being plat at Jet. I have started flying them in June and qualified for platinum by August and re-qualified just now around Christmas but still have not even received my Jet Blue card.
All I care about are the upgrade vouchers, but with missing welcome packages these tend to get lost and are not redeemable anyway.
Try to contact them by email: on average they reply after 5 days that they will come back to you in 3 days and they never do.
After being PPS at Singapore airlines for 5 years, Gold at KLM and Emirates I wanted to try the new best local airline since I moved to Mumbai, but without any management changes from their EY investment I struggle to see who would use them for any of their flights.
No dedicated lounges, no upgrades, decent service but not anything that can compete with SEA or ME airlines.
In the land of the blind, 1 eye is king.
Can't wait for the Tata-SQ tie up to start in June!