Just visited Bangkok for the first time. Stayed 4 nights at the Ren using Cat 5 certs. I made it a habbit to contact all hotels where I`m elite upfront of a stay, advising them of my reservation and asking for benefits. At the Ren, I got upgraded to a Club Studio after my email and that`s exactly where I ended up.
The property is absolutely fabulous! Great location, train station right in front of it. Several huge malls around the corner, 15 minute walk to Sukhumvit party area. The building and the rooms are in very good shape, I love the style and feel. Staff was outstanding, always doing more than they needed.
The lounge is probably the best I`ve been to so far, only downside is that no tables were available in the evenings every time we got there so we had to wait or take a seat at the couch table areas. I always have eggs benedict for breakfast (try their R style eggs with spinach and special sauce), the third and fourth morning they brought them already without me ordering them a few moments after I walked into the lounge. That`s what I call service!
So all in all, one of the best hotel stays I`ve ever had!
I only have two negative points: The pool was too cold. It`s semi-outside and not heated. 18 degree celcius is no fun to go into. Second point, as a Plat you gt a free 15 minute head and shoulder massage. I asked if it can be extended to 30-60 minutes against payment and they said no, they don`t offer that. Very odd.