Originally Posted by
bubbashow
...eliminate complimentary upgrades across the board...you will see a better F.
Free upgrades are force multipliers. Airline, hotel group and cinema chain incentive packages all incorporate them. Rewards are offsets in revenue models alongside stats showing a significant number of points earned will never be redeemed. The actual cost of a reward to the company is significantly less than the perceived value to the member.
You will not "see a better F" without them.