Originally Posted by
bubbashow
....but MOST on here don't understand with 3 airlines in the US, and loads factors higher than ever that the airline truly has to provide much less. A year down the road when US/AA sort out their mess, all FF will be similar. Then what? To where will you run?
To whichever airline has the lowest fare and best schedule for what I want.
I already pointed out how Delta got several hundred dollars in revenue due to my belief that Delta status was worth something (that is, Delta purchasing loyalty). Had Delta been acting the ways you propose, it would have lost that revenue, and probably a few thousand more on other flights I'll be taking later this year where there's lots of competition.
Once loyalty is lost, it is much harder to regain it than it would have been to keep it. But those who can't see past the next quarter never seem to realize that.