Originally Posted by speedbird001

Why would anyone given a choice fly AI?

Two nights ago I flew Delhi to Muscat in business class.

Check in-- a very surly agent. The agent next to her picked up my passport while she was checking me in and started going page by page through my passport. Being nosey, wanted to see where I had been.

Start with the lounge. No internet access, no alcohol and disgusting food choices.

The flight, IFE not working. Food served in foil containers rather than put on proper plates. The lav was not stocked with paper towels so they put a roll of toilet paper on the counter. The crew was in a hurry to serve so they could sit down and do nothing. Never offered blankets. Cabin filthy.

And I could go on.