SSSS--will this happen again?
My husband is GM, traveled with a ticket in "F" (A fare) from ATL-SEA-ATL, departed Christmas Day and returned this evening (New Years Eve). This is the first time with SSSS on his BP and it was on both flights. When he couldn't do OLCI on the departure, we were suspicious and left plenty of time to get things figured out. The "secondary screening" was more like an interrogation and followed all the way to the gate. A Redcoat had to be called to do some computer finagling and re-print his BP to be able to board. Tonight, same thing at SEA. He asked at check-in and was told this was a TSA thing. Asked the TSA agent and told it was a Delta thing. If random, then why on both legs? The ticket was bought in early November, paid for by CC. He never checks a bag. We're bi-coastal, so a routine flight. Will this happen again? How can it be remedied? I called the DM line and they professed ignorance.