Join Date: Jan 2006
Location: Kendal, Cumbria and Luzon
Programs: BA Bronze, PR Elite, Avis Preferred Plus, IHG Plat Ambassador, Avanti Platinum
Posts: 1,621
BE VERY WARE of cTrip when an airline cancels a flight
If the airline decides to cancel a flight - then they will not find you a reasonable alternative at the same price.
I was offered a flight 5 hours earlier (not realistic given a meeting schedule)or one day later - when Juneayo decided to cancel 5 days in advance - clearly because of very light bookings.
There was an alternative flight with Air China 30 minutes later than the original booking - which was wide open. They would only offer the airlines preferred alternatives - despite some polite but strong persuasion..
I just took the case to my credit card company and they sorted it - but serious hassle and potentially costly unless you have low cost local phone calls and ready internet access.