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Thread: Any Recourse if location won't honor president circle upgrade
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Old Dec 30, 2013 | 10:16 am
  #15  
jm62
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15 Years on Site
 
Join Date: Sep 2009
Programs: Former AA EXP,Former UA Gold,Marriott PP,Hilton Diamond, National EX, Hertz PC
Posts: 120
I have had this problem with the DFW location on numerous occasions, Hertz customer service says the guarantee is up to the local office discrection. THe guarantee means nothing because they are under to obligation to make it better.
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