FlyerTalk Forums - View Single Post - Bassinet seat allocated away
View Single Post
Old Dec 29, 2013 | 11:57 pm
  #25  
SQShortFinal
 
Join Date: Jul 2012
Location: CGK
Programs: SQ PPS, *A G
Posts: 121
Originally Posted by SQ325
Shouldnt be, if your status is as stated in your signature.

I got to look carefully on my next flight



To my experience CI staff (at least at SIN) are never doing that, only if you request they will contact the supervisor, who than give his nod.



As the first few rows (up to 35 if I remember correctly) are usually blocked until last minute for PPS (expcept no other seats are available anymore for CI) i never had the experience to be pushed back. Even with last minute bookings I ended up in row 32 or 33 on my prefered seat.
Dont you reserve seats while booking?
CI staff in CGK will help out a PPS with a front row seat assignment, which is appreciated. I have had the occassion where I had a back row seat because I was booking last minute and the cabin quite full, but then got offered the second row (which the ground staff had in reserve) with no one in the middle seat after the ground staff noticed my rear cabin seat assignment and my status. That was very much appreciated.

Back to bassinets, I realized yesterday my flight tomorrow had been switched from 77W to A380, so my wife and my seat assignments (bassient and seat behind bassinet - in J) now don't correspond to bassinet seats. They did not inform is of the change of equipment, so I had to call SQ to get back a bassinet seat. Agent called the airport staff to make the request and i have been told should be fine, but "no guarantees". It's a bit annoying no notice was given on the equipment change when the switch was made a few months ago, but it sounds like SQ airport supervisor will fix our problem.
SQShortFinal is offline