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Thread: Lufthansa New First (744) to Prague, Vienna and Christmas in Paris (@ the Park Hyatt)
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Old Dec 28, 2013 | 7:29 pm
  #55  
synd
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Join Date: Jun 2003
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Originally Posted by FlightNurse
I have to agree with SFO on this, there is not reason to have subpar service on this flight, doesn't matter if you used miles or paid for it. One thing that I have read is, LH is very consistent with the service they provide, and on your flight that didn't happen.
problem is he should have complained during the flight. Best case scenario he'll get 10K M&M or 5 K MP, which is the standard LH comp (yes LH is very stingy regarding compensation after the fact). and that is not going to make up for the bad experience in flight. I stated this above but if you have a problem in flight you should raise it immediately with the FA and then purser.
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