Originally Posted by
jchiguy1
Flight 1263 12/26 PHX-ORD. Broken DirectTV controls (screen worked but volume/channel did not). Wrote 1K Voice before takeoff and received response the next day followed by $150 travel cert today. More than satisfactory response IMHO.
While I'd be glad to get that, too....are you kidding me? For a non-functioning volume control? No wonder they are so messed up. They seem to be all over the board -- high and low -- in what they offer.