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Old Dec 28, 2013 | 10:06 am
  #18  
Keyser
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Originally Posted by Flyfromscratch
I was flying AI last week BOM-CCU.. Was told by the ticketing agent at the airport that the 10kg allowance is not available anymore for Base members.. the check in counter agent wasn't that well informed.. he allowed me the extra 10kgs.. YMMV..
a friend of mine flew bom-del earlier this week....i told her to sign up with flying returns to get the extra 10kg for her flight & she did....she got the extra baggage allowance & there was no mention of the benefit not being available for base members anymore....

it seems to be that this is probably a case of the check-in agent making things up....
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