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Thread: AP agent cannot find flights shown on AP website?
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Old Dec 27, 2013 | 6:05 pm
  #10  
guessaaa
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Originally Posted by mattc2
Mystery solved... called back after an hour. This time the person said the same thing at first, then she said, let me double check, after 5 minutes and some mad keyboarding sounds, i got both SQ and UA flights. Not sure what the first girl was doing...
The second agent likely used the second (older) system to get the remaining flights. Some agents refuse or are hesitant to use the old system to grab flights. Some do it automatically after light persistence from you that it actually is available according to multiple sources. I had that with a couple SAS flights a couple years ago.
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