Not sure if baggage comp is supposed to be posted here but UA really (pleasantly) amazed me this week. I've had my share of baggage problems this year (and not one the 22 years I flew UA before the merger). One bag was never recovered. Filled out the paperwork a few months ago & sent it in. Figured UA would stall & stall & if I was lucky send me a check for $5 (devaluation of course). Well, to my pleasant surprise I received a nice apology in the mail not only with a check for $3400.00. (The max they are liable for ) but a $1,000 TC as well. Not enough to really replace what was lost (read STOLEN!!!) but still more then I expected. I can finally say. "Good job United"