FlyerTalk Forums - View Single Post - LNF for newbies (that's Marriott's version of BRG)
Old Dec 26, 2013 | 9:59 pm
  #529  
chicaloca453
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Join Date: Apr 2004
Location: SNA and BNA depending on work and time of year
Programs: UA Silver/ AA EXP/Hyatt Globalist/Marriott Lifetime Titanium/Hilton Diamond
Posts: 2,197
Here's a new one for me. I just had an LNF approved with a very big math deficit in my favor. A couple of hours later I got another email from the LNF people (same guy) pointing out the math error and correcting it. I've had math errors in my favor before that were never corrected so I was kind of surprised especially after getting an updated confirmation email with the rate in it.

I'm not complaining. Don't get me wrong. Just curious if anyone else has ever had someone come back and say oops we goofed and fix the rate. I understand the policy of course because when they make an error in their favor ask it be fixed. And this guy could be training hence someone double checking his work. Just curious if this was something others had seen.
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