Originally Posted by nickab

Just got this trying to check in for an international itinerary departing tomorrow. I'm a trusted traveler / Global Entry.

On OLCI, I got a prompt for TSA secure flight information (DOB, which ID was I going to use, known traveler number). This is weird because all this information is already in my reservation. On completing the form, I was given the "Your reservation requires special handling. Please check in at an airport kiosk."

Called UA, and of course they had no idea. The agent did say that a few people with international itineraries called in today with the same message, so it sounds like it's a system-wide issue with UA's TSA/DHS OLCI wiring. In the past on interline itineraries, I've been able to get through the check-in process and be sent a boarding pass that says "THIS IS NOT A BOARDING PASS." That didn't happen this time -- I was kicked out of the check-in process after the TSA secure flight info page.

Crossing my fingers that this doesn't lead to an "SSSS"!