Originally Posted by
cayenne
I didn't, I arrived very late and left before 5AM to catch a flight. I agree, I should have done that, I was running on less than four hours sleep and late leaving for my flight so I was rushing.
No reason you can't now. The diamond desk folks aren't supervisors for the hotel staff so other than them noting your dissatisfaction with the hotel, they aren't going to do much. The hotel manager though will be able to address your issues with hotel staff and usually would be interested in the cleanliness issues. Considering that you were only there a few hours I probably just would have said something to the front desk person upon leaving.