Originally Posted by
cooleddie
JUST to be clear... they offered you a hotel voucher EVEN if you did not purchase On My Way???
Or was it just a discounted hotel?
They didn't use weather as an excuse?
I'm pretty sure I got hotels on a several weather related delays, as an SE. The best thing the concierge ever did for me (I believe it was YYZ) was to leave me a hotel voucher taped on the concierge office door so that I wouldn't have to wait in line when I got into YYZ at 2 a.m.