Originally Posted by
canadiancow
Anyway, I visited the YYZ concierge office (I had called them while in line at baggage services, but his final advice was to talk to baggage services), just to see if there were any other options for Ottawa. They were so nice. They offered me an amenity kit (baggage services already had done that), and offered a hotel voucher (!!!) for a weather delay. I declined, but that was pretty awesome. I know I've only had one experience so far, but I have nothing but nice things to say about the YYZ concierges
JUST to be clear... they offered you a hotel voucher EVEN if you did not purchase On My Way???
Or was it just a discounted hotel?
They didn't use weather as an excuse?