Originally Posted by
Frequentflyer99
For those that think my question is too general (hillrider in particular).
Thanks so much. More detail than requested, and it's definitely reproducible (I did so using your instructions, setting "United Kingdom" as residence, and by selecting "Business" on the outbound and on the return drilling down to select "
Business Flexible", whose pop-up says "Refundable" and underneath the radio button, after selection, says "Refundable".
I verified that the return indeed becomes non-refundable, as it is in a pricing unit with the outbound LONMIA fare I4UKJB, which is itself nonrefundable, and therefore under IATA res 100's most restricitve rule, the entire pricing unit 01 (which includes the return) is unrefundable (note: NYCGCM is a different pricing unit, 02, so it stands on its own).
Code:
*A«
NO NAMES
1 AA 57I 13FEB 4*LHRMIA SS1 1105 1600 /DCAA /E
ADV LHR FLTS DEPT TERMINAL 3
2 AA1007I 13FEB 4 MIAGCM*SS1 1920 2045 /DCAA /E
3 AA1250D 20FEB 4*GCMMIA SS1 0845 1015 /DCAA /E
4 AA 56D 20FEB 4 MIALHR*SS1 1905 0840 21FEB 5 /DCAA /E
3HG9.3HG9*AMB 1641/20DEC13
WPSLON‡TLON«
13FEB DEPARTURE DATE-----LAST DAY TO PURCHASE 23DEC/2359
BASE FARE TAXES TOTAL
1- GBP2723.00 631.75XT GBP3354.75ADT
XT 359.00YR 166.00GB 39.75UB 6.80YC
8.60XY 6.20XA 3.00AY 23.00KY
6.10SU 0.80GX 9.70LZ 2.80XF
2723.00 631.75 3354.75TTL
ADT-01 I4UKJB LNE0C0Z1/CRUP DLE0G6R5
LON AA MIA1274.90AA GCM360.00AA X/MIA AA LON M2624.11NUC
4259.01END ROE0.639264 XFMIA4.5
NONREFUNDABLE/RESTRICTIONS APPLY
NONREF/RESTRICTIONS APPLY
PRIVATE FARE APPLIED - CHECK RULES FOR CORRECT TICKETING
PRIVATE ¤
VALIDATING CARRIER - AA
AIR EXTRAS AVAILABLE - SEE WP*AE.
WPDF«
WPDF
PSGR TYPE ADT
FARE GBP 2723.00
TAX GBP 631.75XT
TOTAL GBP 3354.75
LON AA MIA1274.90AA GCM360.00AA X/MIA AA LON M2624.11NUC4259.01E
ND ROE0.639264 XFMIA4.5
XT 359.00YR 166.00GB 39.75UB 6.80YC 8.60XY
XT 6.20XA 3.00AY 23.00KY 6.10SU 0.80GX
XT 9.70LZ 2.80XFMIA4.5
/////////////// TRAFFIC DOCUMENT ISSUED IN LON ///////////////
PU -FARE BASIS-CUR NUC AMT ELEMENT DESCRIPTION ----------- GI
01 I4UKJB GBP 1274.90 LON-MIA AA /HR 0M AT
02 LNE0C0Z1/CR USD 360.00 MIA-GCM AA /OW 0M WH
01 DLE0G6R5 GBP 2624.11 LON-GCM AA /HR 0M AT
4259.01 - TOTAL NUC
-TAX AMT/GBP/-- CUR CODES DESCRIPTION------------------------
359.00 /YRI SERVICE FEE - CARRIER-IMPOSED MISC
179.50:GBP 179.50 *LHR* *AA*
179.50:GBP 179.50 *MIA* *AA* ‡
MD«
166.00 GB/GB5 AIR PASSENGER DUTY APD ‡
166.00:GBP 166.00 *LHR* *AA*
39.75 GB/UB6 INTERNATIONAL DPTRS IOM THROUGH LTN
39.75:GBP 39.75 *LHR* *AA*
6.80 US/YC US CUSTOMS USER FEE
3.40:USD 5.50 *LHR* *AA*
3.40:USD 5.50 *GCM* *AA*
8.60 US/XY US FEDERAL INSPECTION FEE
4.30:USD 7.00 *LHR* *AA*
4.30:USD 7.00 *GCM* *AA*
6.20 US/XA US APHIS USER FEE
3.10:USD 5.00 *LHR* *AA*
3.10:USD 5.00 *GCM* *AA*
3.00 US/AY US SECURITY FEE
1.50:USD 2.50 *MIA*
1.50:USD 2.50 *MIA*
23.00 KY/KY INTERNATIONAL AIRPORT DEPARTURE TAX
23.00:USD 37.50 *GCM* *AA*
6.10 KY/SU SECURITY TAX AND TERMINAL CHARGE ‡
MD«
6.10:USD 10.00 *GCM* *AA* ‡
0.80 KY/GX TERMINAL FEE
0.80:USD 1.25 *GCM* *AA*
9.70 KY/LZ PASSENGER FACILITY CHARGE
9.70:KYD 13.00 *GCM* *AA*
2.80 US/XF PASSENGER FACILITY CHARGES
2.80:USD 4.50 *MIA*
-IATA RATES OF EXCHANGE USED IN FARE CALCULATION --------------
0.6392640000 GBP-ROE EFF 01OCT13*31DEC13
-BSR USED IN TAX CALCULATION ----------------------------------
1USD:1.6278000000000GBP 1KYD:1.3348000000000GBP
-PRICING UNIT TRIP TYPE ---------------------------------------
PU 01 - SPECIAL OPEN JAW
PU 02 - SPECIAL ONE WAY
WPRD*S1‡C16«
V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
1 I4UKJB I‡R 2653.00 E16JA T28JA 28/3 SU/ 42 AT01
D31AU
PASSENGER TYPE-ADT AUTO PRICE-YES
FROM-LON TO-MIA CXR-AA TVL-13FEB14 RULE-J302 IPRA/1
FARE BASIS-I4UKJB SPECIAL FARE DIS-E VENDOR-ATP
FARE TYPE-BAR RT-2ND LEVEL BUSINESS CLASS ADVANCE PURCHASE
GBP 1630.00 MPM E16JAN14 D31AUG14 FC-I4UKJB FN-9G
SYSTEM DATES - CREATED 18DEC13/2215 EXPIRES INFINITY
16.PENALTIES
CANCELLATIONS
ANY TIME
TICKET IS NON-REFUNDABLE.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
WAIVED FOR DEATH OF PASSENGER AND PASSENGER/S
IMMEDIATE FAMILY MEMBERS AND TRAVELLING
COMPANIONS ‡
Incidentally, AA.com has a
further mistake, as the fare basis for segment two is incorrect: the correct fare basis is LNE0C0Z1/CRUP, which is a
different fare than LNE0C0Z1 it lists under fare rules. AA.com therefore
shows incorrect rules for that segment!
If AA had someone on the board, they would open a ticket and fix the issue.
Originally Posted by
Frequentflyer99
I would repeat that I have resolved the problem for the specific trip but it does leave me wondering if aa.com is reliable.
My contention is that no, it is not reliable. You just proved yet another way where it isn't, and in the process of duplicating it I found a further reliability problem (incorrect fare basis in the rules display).
While it is obvious that if you record every single step of your shopping path then AA must stand for what it offered you, it's not practical -- especially when even the fare rules displayed by AA.com are incorrect, and, of course, requires reams of proof (costly in terms of time and effort).