FlyerTalk Forums - View Single Post - KLM Economy Comfort & Extra Leg Space - Intra-European Flights
Old Dec 20, 2013 | 10:19 am
  #26  
wjv144
 
Join Date: Jul 2010
Location: VIE
Programs: Platinum for Life Flying Blue; LH FTL
Posts: 126
Today I booked an award ticket AMS-LIN for my 17 year old son.

When I tried to change the seat to economy-comfort, website showed a pricetag of 30 euro or 8000 miles.

Phoned FB and asked why I have to, since my platinum level should allow for free selection of EC seats.
Agent told me that because it's not me who's traveling I have to pay....new policy... When asking about lounge access she said that lounge access is still granted for award tickets.

I guess I've experienced another enhancement of FB benefits

Last edited by wjv144; Dec 20, 2013 at 10:19 am Reason: Typo
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