Originally Posted by
bobunf
How about:
Answering the phone. No charge.
Boarding fast, great on time record, and getting the bags out fast.
Acting like they value their customers.
No nickel and dimeing.
And they haven't been bankrupt.
Delta doesn't charge for mere phone inquiries.
Fast boarding means nothing to me. What are they? 10% faster?
You got me on the valuing their customers. No idea how WN values. But the legacies sure as hell don't.
Sure no nickel and diming on bags , change fees. But everything else, they are no different. what do you call all those early bird fees and that ridiculous early boarding 40 dollar fee when that same fee or less gets me economy comfort on Delta? What about no standby?